Titan Recruitment | Product Support Engineer | Fresher

Titan OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Product Support Engineer in Bangalore/Mumbai, India. Below you will find more details about what you need to know if you are Interested and Eligible

Titan Recruitment Details :-

Job Description & Responsibilities:-

• Communicate with customers in a friendly and professional manner and help them resolve any problems faced when using the product
• Provide Omnichannel support over chat, email, phone and social media
• Help fix any bugs that crop up in the product and contribute to the feature documentation
• Work with our development team and suggest updates and features to continuously improve the customer experience
• Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
• Participate in the product planning process to ensure that features requested by customers are prioritized and implemented
• Strive to deliver a WOW! effect for our customers, to further enhance their perception of our product and company
• Flexibility of working in shifts.

Eligibility Criteria:-

• B.Tech / BE Graduates
• You are extremely passionate about technology – and can’t live without your smartphone!
• You are well-versed with, and highly interested in, Internet and mobile communication

Preferred Skill Set:-

• A natural inclination to being curious, someone who is Research-driven and good researching skills on the internet.
• Good to have front end coding skills (Javascript) for customizing our Help Center and an understanding APIs and webhooks
• You have excellent written skills, and can explain concepts through clear and accurate writing
• You have a way with people, and particularly good explanation skills
• You think the Team’s victory is worth more than individual heroics
• Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
• Most of all, you enjoy working in a fast paced and dynamic environment full of young, overachieving tech enthusiasts
• Flexible working in shifts including Night shifts

Join Our Telegram Channel: Click Here

Join Our Instagram Page: Click Here

Join Our Linked In Page: Click Here

Join our Official Twitter: Click Here

Apply Link : Click Here