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Sophos Recruitment | IT Intern

Sophos OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of IT Intern in Work From Home. Below you will find more details about what you need to know if you are Interested and Eligible

Sophos Recruitment Details :-

Company Name:Sophos
Post Name:IT Intern
Salary:INR 6 LPA (Expected)
Degree:Bachelor’s/Master’s Degree
Batch:2019/2020/2021/2022/2023/2024
Experience:Fresher
Job Location:Work From Home

Job Description & Responsibilities:-

  • Working as part of the Global Service Desk Team this role will have specific responsibility for the effective management and improvement of the Incident Management, Service Request Processes, enchantments & documenting the new or existing SOP to provide faster & better IT support to all Sophos Department.

Eligibility Criteria:-

  • Provide IT Support to Sophos employees by triaging the Incident, Request, and call
  • Support PC hardware components, desktop operating system software, and application software.
  • Perform standard Image Deployment process
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors. Communicating with vendor for warranty claims.
  • Perform Asset Check and Inventory
  • Contribute to Sophos Technical Documentation and can provide user training for basic hardware and software use.
  • Provides reports to immediate superior on daily tasks and activities
  • Performs other functions and requests assigned by immediate superior

Preferred Skill Set:-

  • Knowledgeable on different Operating System (Win10, MacOS, Linux)
  • Must be available and willing to commit at least six (6) months initially for an internship.
  • Must be pursuing an undergraduate or graduate level degree in a computer related field
  • A basic understanding of Operating system, computer hardware, networking equipment and print services.
  • Ability to prioritize tasks and efficiently manage time.
  • Good oral and written communications skills
  • Ability to respond effectively to inquiries or complaints
  • Ability to develop, maintain, and promote strong internal and external relationships

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