Monday, October 2, 2023
spot_img
HomeSalesforce RecruitmentSalesforce Recruitment | Technical Support Engineer

Salesforce Recruitment | Technical Support Engineer

Salesforce OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Technical Support Engineer Hyderabad, India. Below you will find more details about what you need to know if you are Interested and Eligible

Salesforce Recruitment Details :-

Company Name:Salesforce
Post Name:Technical Support Engineer
Salary:INR 8-10 LPA (Expected)
Degree:Bachelor’s/Master’s Degree
Batch:2019/2020/2021/2022/2023
Experience:Fresher/Experienced
Job Location:Hyderabad, India

Job Description & Responsibilities:-

  • Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
  • Write sample code, client libraries, and contribute to Open Source projects.
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
  • Resolve customer service issues and skillfully manage complex customer service problems.
  • Manage customers’ expectations and experience in a way that results in high customer satisfaction.
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
  • Assist with the design and delivery of product and other technical training.
  • Review support cases for technical and troubleshooting accuracy.
  • Define and describe technical best practices.
  • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.
  • Meet the monthly goals on KPIs such as CSAT, Productivity.
  • Complete assigned project responsibilities.

Eligibility Criteria:-

  • Lightning Experience – Lighting Web Components & Aura
  • Modern Javascript
  • Apex(Synchronous and Asynchronous)
  • Integration – REST/SOAP/Bulk API
  • Debugging/Troubleshooting Errors
  • Visualforce

Preferred Skill Set:-

  • Sites /Communities/
  • SOQL/SOSL
  • Deployment- Metadata API/ANT Migration tool/CLI
  • Flows/Process Builder
  • Authentication, SSO/Auth Provider
  • Event driven architecture – Platform Events, Streaming API, Change data capture
  • Field Service Lightning (FSL)
  • Mobile Dev 
  • Excellent written and verbal communication skills.
  • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.Understanding of database concepts and data management (RDBMS) and SQL

150+ Premium 𝗧𝗲𝗰𝗵 𝗖𝗼𝘂𝗿𝘀𝗲𝘀 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 at Rs 99/year

Join Our Telegram Channel: Click Here

Join Our Instagram Page: Click Here

Join Our Linked In Page: Click Here

Join our Official Twitter: Click Here

Apply Link : Click Here

RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Index