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Razorpay Recruitment | Junior Analyst

Razorpay OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Junior Analyst in Bangalore, India. Below you will find more details about what you need to know if you are Interested and Eligible

Razorpay Recruitment Details :-

Company Name:Razorpay
Post Name:Junior Analyst
Salary:INR 8-12 LPA (via Glassdoor)
Degree:Bachelor’s/Master’s Degree
Batch:2019/2020/2021/2022/2023/2024
Experience:Fresher
Job Location:Bangalore, India

Junior Analyst – Risk Management :-

Roles and Responsibilities

Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately. 

Handle transaction queries in case of discrepancies where disputes arise from the customer. 

Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses. 

Speak to merchants or customers to understand and address queries/concerns. 

Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.

Skills and Experience

Freshers, knowledge about a customer support app or CRM , such as freshdesk.

Interpersonal skills – Friendly and pleasant demeanour over phone and email 

Communication skills – Exceptional verbal and written communication 

Listening skills – Understand, anticipate and resolve queries arising from various stakeholders 

Attention to detail and accuracy – Excellent organisational skills and multitasking skills. Identify anomalies or suspicious behaviours and act quickly to reduce impact 

Takes initiatives – Quickly and thoroughly solves problems when deliveries, transaction or experience do not go 100% as planned

Razorpay believes in and follows an equal employment opportunity policy that doesn’t discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

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