Monday, June 17, 2024
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Oracle Career | Technical Analyst 1 (Support)

Career 2024 Invites Students From Various Disciplines to apply for the Position of Technical Analyst 1 (Support) in Bangalore, India
Below you will find more details about what you need to know if you are Interested and Eligible

Recruitment Details :-

Company Name:Oracle
Post Name:Technical Analyst 1 (Support)
Salary:INR 5-7 LPA (via Glassdoor)
Degree:Bachelor’s degree
Job Location:Bangalore, India

Job Description & Responsibilities:-

  • Conduct investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally.
  • Utilize backend techniques, including capturing log files, querying tables, updating database fields, and cycling servers.
  • Document notes, activities, resolutions, and knowledge articles throughout the investigation lifecycles.
  • Prioritize work based on severity, striking a balance between client and business needs.
  • Collaborate among and across teams to ensure that issues are addressed by the appropriate individual.

Eligibility Criteria:-

  • Hold a bachelor’s degree in computer science engineering, information systems, software engineering, or a related field.
  • Have 0-2 years of experience in application support, client/customer support, incident management, problem management, and change management.

Required Skills Set:-

  • Possess knowledge of SQL.
  • Be ready to work during the shift from 5.30 PM to 2.30 AM IST.
  • Demonstrate outstanding interpersonal abilities and be adept at efficient communication with collaborators across various regions of the globe.

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