Microsoft OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Technical Support Engineering in Bangalore, India. Below you will find more details about what you need to know if you are Interested and Eligible
Microsoft Recruitment Details :-
|Post Name:||Technical Support Engineering|
|Salary:||INR 10 LPA (Expected)|
|Job Location:||Bangalore, India|
Job Description & Responsibilities:-
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement
- You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements
- Knowledge of MS Office Applications (Word, Excel, PowerPoint)
- Understanding of client/server, networking, and Internet technologies fundamentals.
- Database skills for SQL Server Development / SQL Reporting services.
- Experience in network operations, software support or I.T. consulting.
Preferred Skill Set:-
- Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment.
- Experience in one or more of these areas desirable
- Knowledge about the following areas in SharePoint
- User Administration
- Site administration
- Shared Service Provider Administration
- Service Applications.
- OCSI – Office Client Server Integration).
- Troubleshooting issues with Office Web Access.
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