Infosys Walk-in Drive 2023 – Infosys is scheduled to hire for the role of voice process for Any Graduate (Freshers) at Bangalore.
Infosys Walk-in Drive 2023 for voice process – Overview
- Company – Infosys Walk-in
- Roles – voice process
- Qualification – Any Graduate
- Location – Bangalore
- Work Experience – 0 – 2 years
- Salary – 3 LPA – 4 LPA
Infosys Walk-in Drive 2023 for voice process – Roles & Responsibilities
- Efficiently handle incoming and outgoing calls in a professional and customer-centric manner.
- Provide accurate information about products or services and address customer inquiries or concerns.
- Document customer interactions and maintain detailed and organized records.
- Follow communication scripts and company policies to ensure consistent service delivery.
- Identify and escalate priority issues, directing them to the appropriate department for resolution.
- Achieve and exceed individual and team performance targets, including sales or service-related goals.
- Collaborate with team members to enhance overall customer satisfaction and team efficiency.
- Stay informed about company products, services, and policies to ensure accurate and up-to-date assistance.
- Maintain a positive and solution-oriented approach to customer interactions.
- Continuously enhance product knowledge and customer service skills through training and professional development opportunities.
Infosys Walk-in Drive 2023 for voice process – Skills Required
- Exceptional verbal communication skills for clear and effective interaction.
- Active listening abilities to understand customer needs and concerns.
- Strong interpersonal skills for building rapport and fostering positive relationships.
- Problem-solving capabilities to address customer inquiries and provide solutions.
- Time management skills to handle calls efficiently and meet performance targets.
- Empathy and patience to ensure a positive customer experience.
- Adaptability to navigate through diverse customer scenarios and issues.
- Multitasking proficiency to manage various aspects of voice processes simultaneously.
- Product knowledge for accurate and informative responses to customer queries.
- Team collaboration skills to work cohesively in a dynamic voice process environment.
HOW TO APPLY FOR INFOSYS WALK-IN DRIVE 2023 FOR VOICE PROCESS ?
To apply for the Infosys Walk-in Drive 2023 for voice process Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | voice process |
Experience | 0 – 2 years |
Date | 24 November |
Time | 9.30 AM – 1.00 PM |
walk-in Address: | Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078 |