Hewlett Packard Enterprise Career | Software Engineer

Hewlett Packard Enterprise Career 2024 Invites Students From Various Disciplines to apply for the Position of Software Engineer in Bangalore, India. Below you will find more details about what you need to know if you are Interested and Eligible

Hewlett Packard Enterprise Recruitment Details :-

Job Description & Responsibilities:-

• Must have solid understanding of the ServiceNow Platform
• Must have good knowledge of ServiceNow ITSM modules i.e. Event management, Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog, Request Management from support perspective
• Well versed with ServiceNow access management [group/User maintenance etc.]
• Configuration/Customization of the ServiceNow system including workflows
• Understanding of Service-Now Logs for troubleshooting adhere Service-Now best practices
• Monitor health, usage and overall compliance of the platform
• Manage and resolve incidents, requests & changes on ServiceNow applications
• Provide functional training & support to ServiceNow end users
• Handle end users calls/emails and understand operational requirements
• Should have basic knowledge of below Client Side and Server Side Scripting ,UI Policy ,Client Script Business Rule ,UI Action
• Good Understanding of CMDB / Asset Management / Service Mapping
• Should have the knowledge and understanding of SLA/OLA configuration
• Should know how to configure Catalog Items, Workflows and Notifications
• Fair knowledge on E-bonding, MID server, tool integration etc.
• Able to work on ServiceNow reports & dashboards
• Ability to evaluate the current environment, gather needs, and propose resolution at the earliest

Eligibility Criteria:-

• An academic degree or equivalent qualifications
• ITIL foundation Certification (Added Advantage)
• Preferred CSA certificate
• Display keen interest in the latest technologies and share that knowledge with peers and managers.
• Fluent in English language, spoken and written
• Excellent communication and facilitation skills
• Ability to build trusted relationships across IT
• Analytical approach
• Experience in Enterprise datacenter products and environment. Additional Technical skills is an added advantage.
• Willing to work in a team environment working 24X7

Skills Set:-

• Self-Starter – Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. 
• Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions.
• Multi-tasking
• Exceptional Customer service skills, mindset & attitude.
• Be professional in all modes of interaction with our internal & external customers.
• Success/Achievement Orientation – Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets bold goals, focuses on critical priorities, and is accountable. 
• Problem Solving – Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. 
• Innovative – Builds and improves key business processes that enhance the effectiveness of HPE. Generates new ideas, challenges the status quo, and solves problems creatively.
• The candidate must collaborate with other teams and individuals within the organization
• Be capable of making well founded decisions in high pressure situations
• Actively listen and confirm problem details showing empathy for urgent situations
• Utilize effective negotiation skills which will lead to satisfactory issue resolutions.
• Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX)

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