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HBC Recruitment | Trainee

HBC OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Trainee in Bengaluru, India. Below you will find more details about what you need to know if you are Interested and Eligible

HBC Recruitment Details :-

Company Name:HBC
Post Name:Trainee
Salary:INR 30K Per Month (Expected)
Degree:Bachelor’s Degree
Batch:2019/2020/2021/2022/2023
Experience:Fresher
Job Location:Bengaluru, India

Job Description & Responsibilities:-

  • Works closely with the Vendor Manager on the Saks team to resolve customer queries
  • Active participation in team meetings to review previous day performance
  • Participate in creative real-time approaches that will allow sufficient coverage across multiple channels and create efficiencies
  • Strong vocabulary on emails to customers, issue resolutions, following correct procedures on the case type, accurate information to customers, updating notes  on case management tool

Eligibility Criteria:-

  • 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree).
  • Candidates having 50 % in X, XII, Diploma or UG.
  • Open to Indian nationals only.
  • Being flexible to any work locations, shift timing, technology.
  • The final Cognizant onboarding would be subject to satisfactory background verification.
  • If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration

Preferred Skill Set:-

  • Owning and resolving post sale servicing queue (international orders and domestic cases)
  • Consistency in testing reads and tracking success criteria
  • Must have good hands on Microsoft Excel skills
  • Working closely with team members, vendor managers and delivery partners
  • Self-starter with strong initiative, energy, and accountability with the ability to work autonomously and in a team environment

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