CGI is currently hiring for Associate Systems Engineer in Bangalore/Chennai, India. Interested candidates can find the details below regarding eligibility, the application process, and selection procedure.
CGI Recruitment 2024:-
| Company Name: | CGI |
| Role Name: | Associate Systems Engineer |
| Salary: | INR 4-6 LPA (via Glassdoor) |
| Experience: | Freshers |
| Location: | Bangalore/Chennai, India |
Position Description:
Work location – Bangalore / Chennai
Position ID – J0125-0790
Experience – Fresher.
Basic understanding of computer networks, operating systems (Windows, Linux), and virtualization technologies.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) is desirable.
• Some exposure to scripting or automation tools (PowerShell, Python, Bash)
• Problem-solving skills: Strong analytical skills with a passion for troubleshooting and resolving technical issues.
• Communication Skills: Good verbal and written communication skills to collaborate effectively with team members and stakeholders.
• Team Player: Ability to work as part of a team, share knowledge, and support others.
• Enthusiasm to Learn: A strong desire to grow professionally and stay up to date with the latest industry trends and technologies
• Must be flexible to work in client’s time zones
Your future duties and responsibilities:
Level 1 | Fresher | Respond to requests for technical assistance by following prescribed procedures. Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents Log all contacts and document all the activities and results accurately and completely within the incident management tool. Assign unresolved tickets to the appropriate support team. Proactively monitor, follow up and expedite the resolution of assigned and pending tickets. Identify and escalate tickets requiring urgent attention and action. Stay current with system information, changes and updates. Adhere to work schedules, attendance and leave policies. Expected to work in a 24/7 environment on rotational shifts Comply with CGI and Client’s IS/IT policies, code of conduct and quality standardsParticipate in the recruitment process for initial member screening Excellent speaking and writing skills in English with a neutral accent, correct grammar.
Required qualifications to be successful in this role:
Full time graduate
Skills:
- Customer Service & Support
- Help Desk/IT Services
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