Zoho  Off Campus Drive 2024

Role Name: Technical Support Engineers/ QA Engineers/ Software Developer

Salary: INR 4-9 LPA (via Glassdoor)

Qualification: Graduate degree

Batch: 2019/2020/2021/2022/2023/2024

Experience: Freshers/Experienced

Job Location: Chennai, Salem, Coimbatore, Tirunelveli, and Madurai., India

Job Description & Responsibilities:-    – Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound). – Build a rapport with customers with clear and confident communication. – Focus on customer satisfaction and first-time-resolution. – Engage with the technical team to provide faster resolutions to technical issues. – Work closely with the technical content team to identify gaps in the help module.

Required Skills Set:-  – Experience in manual and automation testing. – Knowledge of Java Programming (data types, variables, operators, flow control statements, methods (built-in as well as user-defined), Exception handling, File Handling, Database Operations, and OOPS concepts. – Experience in MySQL/PgSQL. – Experience in Selenium and Jmeter.

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