Job Description & Responsibilities:- – As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. – Your typical day will involve providing dynamic service to ensure customer service operations are running smoothly. – Provide technical support to customers and resolve their issues related to customer service operations.
Required Skills Set:- – Strong understanding of customer service operations. – Good To Have Skills: Experience with desktop transformation. – Experience in providing technical support to customers. – Knowledge of monitoring and maintaining critical business systems. – Ability to collaborate with cross-functional teams. – Excellent documentation and communication skills. Additional Information