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Cognizant Career | Process Specialist – Data

Cognizant Career 2024 Invites Students From Various Disciplines to apply for the Position of Process Specialist – Data in Bangalore, India
Below you will find more details about what you need to know if you are Interested and Eligible

Cognizant Recruitment Details :-

Company Name:Cognizant
Post Name:Process Specialist – Data
Salary:INR 4.5-7 LPA (via Glassdoor)
Degree:BE/BTech/MCA) or High School graduate
Batch:2020/2021/2022/2023/2024/2025
Experience:Freshers
Job Location:Bangalore, India

Job Description & Responsibilities:-

  • Update trackers, Create/Update tickets, update required applications & tools and keep TL informed of new issues.
  • Use eMail and CRM tool, provide Quality Monitoring, First level escalations.
  • Team huddles, Knowledge base updates and Process Improvements.
  • Prepare meaningful reports in context to the audits, training etc.
  • Ideate and implement process improvement projects.

Eligibility Criteria:-

  • BE/BTech/MCA) or High School graduate

Required Skills Set:-

  • Quality of Service
  • Online/Digital Marketing
  • Handle escalation calls.
  • Manage service levels on a day today basis.
  • Provide coaching and feedback for improvement.

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