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Accenture Career | Application Tech Support Practitioner

Accenture Career 2024 Invites Students From Various Disciplines to apply for the Position of Application Tech Support Practitioner in Bangalore, India
Below you will find more details about what you need to know if you are Interested and Eligible

Accenture Recruitment Details :-

Company Name:Accenture
Post Name:Application Tech Support Practitioner
Salary:INR 4.4-6 LPA (via Glassdoor)
Degree:Graduation degree
Job Location:Bangalore, India

Job Description & Responsibilities:-

  • As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations.
  • Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance.
  • Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge.
  • Manage service desk operations, ensuring world-class system performance and exceptional communication with clients.
  • Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge.
  • Collaborate with cross-functional teams to ensure quality and timely issue resolution.

Eligibility Criteria:-

  • Graduation Degree

Required Skills Set:-

  • Professional & Technical Skills: – Must To Have Skills: Service Desk Voice Support, Service Desk Management.
  • Strong understanding of IT operations and support processes.
  • Experience with incident management and problem management processes.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • The candidate should have 0-2 years of experience in Service Desk Management.
  • The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field.
  • This position is based at our Bengaluru office.

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